Doug and I have worked closely together now for a couple of years. I'm on the compliance team and use Archer every single day. I rely on him to fix problems and develop enhancements within Archer. I really can't say enough good things about Doug. Doug is an excellent Archer administrator. On top of that, he's just an all-around excellent co-worker. He's one of those people that just makes coming into work better. He's always willing to jump in on a problem, and the harder the problem, the more excited he is to fix it. He will work with you to make sure he understands your requirements or your problem backward and forward and works with you to identify the best solution. Most of all, Doug understands the objectives of the Governance, Risk, and Compliance processes to an extent that most developers do not. Having someone like him that understands WHY we are asking for an enhancement is the biggest reason Doug has been an indispensable partner for our team.